1. Money
You can opt-out at any time. Please refer to our privacy policy for contact information.

TIPS Training For Restaurant Employees

Know How to Serve Alcohol Responsibly

By

TIPS Training For Restaurant Employees

TIPS teaches wait staff about alcohol safety

Clara Natoli
Any restaurant that serves alcohol should have its staff trained in the TIPS program. This program teaches staff how to know if a patron has had too much to drink and how to deal with drunk customers. It can help protect a restaurant owner from potential lawsuits stemming from alcohol related accidents. Some states, such as Utah, require that all employees who serve alcohol undergo some type of training.

What is TIPS?

TIPS stands for Training for Intervention Procedures. It gives advice on how to identify if someone has had too much to drink, and how to deal with them effectively.

Why should I have my staff TIPS certified?

There are many benefits to training your wait staff in the TIPS program, including:

    • More protection against alcohol liability lawsuits
    • Lower insurance premiums
    • Increased customer service
    • Better understanding of both local and state liquor laws

    How do I set up a TIPS training at my restaurant?

Contact a local TIPS trainer, which you can find through their website. The trainer can come to the restaurant and give a 3-5 hour session and administer the certification test. You can also send employees to a TIPS training at another location. A third option is eTIPS, an online TIPS training course that allows employees to work at their own pace. All you have to do is purchase an eTIPS training passport for each employee you want to have alcohol training.

How much does TIPS training cost?

Depending on the type of program you want to have offered, a TIPS training can cost between $15 and to over $30 per employee. For example, if you have a TIPS trainer come to your restaurant, a class can cost $300 for up to 20 employees. Contact your local state liquor enforcement agency to find out what type of TIPS training would be best for your restaurant.

Do I have to pay my employees to attend a TIPS training?

If you are demanding that your bartenders and wait staff go through a TIPS training, then yes, you should pay them.

Related Video
Harry Case on online video advertising

©2014 About.com. All rights reserved.