Customer Service

From training your staff to dealing with unhappy customers, the service at your restaurant can make or break you. Keep customers coming back again and again with these tips for great customer service.

Guide to Restaurant Customer Service

How to Restaurants Can Give Great Customer Service, from showing customer appreciation to how to handle drunk customers and customer complaints.

The Basics of Restaurant Tipping

Differnces between restaurant tipping, gratuity and service charges. How bad tips hurt the whole restaurant, not just the servers.

How to Handle Customer Complaints

Tips for handling customer complaints. Send your customers home happy with a free round of drinks or a free dessert.

Tips For Showing Customer Appreciation

Tips for showing customer appreciation, including getting to know your regular customers and dealing with customer complaints.

How to Deal With Drunk Customers

How to deal with drunk customers at your new restaurant.

Five Principles of Customer Service

About.com guide for small business, Darrell Zahorksy, discusses what small business owners can learn from science.

The Ten Commandments of Customer Service

Here is a great article that touches upon all the major areas of customer service. Each of these 10 commandments can be adapted to the restaurant industry.

Explore Restauranting

Must Reads

10 Things You Can Do Today to Improve Your Credit

Easy steps to take control of your credit card debt. More >

Year End Tax Planning

Discover financial planning opportunities with these three tips. More >

Restauranting